Patient Care Navigation Liaisons
Saint Alphonsus Health Alliance has dedicated clinical Patient Care Liaisons for your patients to assist with navigation throughout our healthcare system.
- Assist with coordination of referrals or scheduling, including inpatient, outpatient, post-acute and practice-based care settings
- Help your patients find in-network providers to avoid/minimize patient out-of-pocket costs
- Assist with proactive gap authorization when out-of-network services are truly required
- Assist with payer authorizations if you are running into roadblocks in certain cases
Call our patient care navigation liaison department:
Monday - Friday (8am-5pm MST)
- Aetna/Trinity - Saint Alphonsus Colleague Plan
(208) 367-SAHS
- Blue Cross of Idaho - Connected Care
Alpha Prefix: XMO, XMU, ISN
(208) 367-INFO
- Saint Alphonsus Health Plan - formerly MediGold
(208) 367-INFO
- Mountain Health Co-op - Access Care
(208) 367-INFO
- Regence Blue Shield of Idaho - Individual & Family Network (IAFN)/Accord
(208) 367-INFO
- MODA - Select Individual & Group Plans
(208) 367-INFO
- Select Health - SAHA Individual & Group Plans
(208) 367-INFO